Loading
33 minutesThe AI Engineer's Guide to Surviving the EU AI Act
Understand why AI Act readiness depends on practical AI system inventory, data governance, engineering controls and operational ownership.
Watch nextLiam Ottley. A live build of an AI voice agent that calls inbound leads, qualifies them, and tries to book a discovery call — Make.com plus a voice provider, with the qualification script and handoff logic shown. Good complement to the email side: same enrichment-then-personalization pattern, different channel, different failure modes.
Treat this as a concept demo, not a launch checklist. Voice agents touch legal, brand and trust risk; use explicit disclosure, opt-out handling, human escalation and call logging before customer use.
Evaluate where voice agents might fit sales workflows and where disclosure, consent and escalation become blockers.
Understand local call-recording, consent and telemarketing rules before testing any outbound voice agent.
Continue through the same learning path with the next curated companion videos.
