30 分钟解读《欧盟人工智能法案》:将合规转化为竞争优势|Carme Artigas
将视频中的历史时间表与现行欧盟法律比较,再把当前期限映射到中小企业需要安排的供应商证据和责任归属任务。
Liam Ottley. 现场搭建一个AI语音智能体,用于致电主动咨询的潜在客户、判断其是否符合条件,并尝试预约需求沟通电话。视频展示了Make.com与一家语音服务商的组合,以及筛选脚本和转交逻辑。它很好地补充了邮件触达场景:同样采用“先补全数据、再个性化”的模式,但渠道和故障模式不同。
应把它视为概念演示,而不是上线清单。语音智能体涉及法律、品牌和信任风险;面向客户使用前,应明确披露其身份、提供退出机制、设置人工升级处理并记录通话。
评估语音智能体适合嵌入销售工作流的哪些环节,以及信息披露、同意和升级处理会在何处成为阻碍。
测试任何外呼语音智能体前,了解当地有关通话录音、同意和电话营销的规定。
最后审核:2026年5月18日
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