20 minutesConnected, but alone? | Sherry Turkle
Articulate the difference between connection and companionship Turkle describes, and apply it to an AI chat habit.
CXOTalk. HPE CFO Marie Myers describes rolling agentic AI (their "Alfred" platform) across a 3,600-person finance organization with the discipline the article argues for: a direct-versus-indirect ROI framework, stage gates that decide whether each use case continues or stops, mandatory human-in-the-loop quality controls, and workflow-level metrics such as a weekly review process losing roughly 90% of its manual effort. Adoption is measured as changed work, not tool logins.
A vendor-neutral interview but still one company's success story told by its CFO, so expect the wins to be foregrounded. Borrow the measurement framework and the stage-gate discipline; validate the percentages against your own baselines.
Build an ROI case for one AI workflow with a baseline, direct and indirect benefits, quality gates and an explicit stop decision.
Experience with team-level AI pilots, business metrics or finance/operations processes large enough to measure.
Last reviewed: Jul 20, 2026
Continue through the same learning path with the next curated companion videos.
20 minutesArticulate the difference between connection and companionship Turkle describes, and apply it to an AI chat habit.
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