17 minutes12-Factor Agents: Patterns of reliable LLM applications — Dex Horthy, HumanLayer
Learn how to design AI workflows that can pause, resume, ask for human judgment and keep business state separate from model guesses.
IBM Technology. Sits below our usual 100K bar but earns the slot because it's the single best short explanation of why an employee using a personal ChatGPT account on work problems is the actual risk most companies face. Crume's "don't say no, say how" framing is the same posture the article takes — you're not trying to ban AI, you're trying to make safe use the easy default.
Treat this as conceptual guidance. Do not use real company data until permissions, retention, logging and human-review boundaries are clear.
Explain why personal AI accounts create workplace data risk and how to set safer boundaries.
None — watchable cold; it lands harder after the primary pick's three risk surfaces.
Last reviewed: May 18, 2026
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