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12-Factor Agents: Patterns of reliable LLM applications — Dex Horthy, HumanLayer
AI Engineer. Dex Horthy explains why reliable agent systems are mostly disciplined software around a few LLM calls: own the prompt, own the context window, keep control flow deterministic and use tool calls to contact humans when the workflow needs judgment. That maps directly to the article's approval, exception and escalation patterns.
AI Expert note
Treat the "agent" framing as software architecture, not autonomy theatre. The durable lesson is explicit state, deterministic control flow and a real human handoff path.
What you should get from this
Learn how to design AI workflows that can pause, resume, ask for human judgment and keep business state separate from model guesses.
Watch or know first
Basic familiarity with tool-calling or multi-step AI workflows.
Last reviewed: May 19, 2026
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